Privacy policy

Radcliffe runs this website (radcliffeai.com) and is responsible for the personal data collected here.

This website sets no cookies, loads no analytics, advertising or tracking tools, and keeps nothing in your browser's storage. See our cookie policy.

Netlify hosts the pages and processes the request form. It receives standard request details, such as your network address and browser, and the details you send in the form.

Cloudflare Turnstile checks the form for abuse using signals from your browser. Its server check receives a verification token, not your form answers.

If error monitoring is enabled, Sentry receives scrubbed error reports. Emails, tokens, cookies and form content are removed before reports are sent.

We save your request in Neon so our team can review it and may contact you about onboarding. The form does not send an automatic email, create an account, connect an app or take a payment.

Sending a request does not subscribe you to marketing. Please do not include confidential documents or sensitive personal information in your description.

• your name, work email, company and role;
• what you would use Radcliffe for;
• your team size and the tools you use, if you give them;
• when the request arrived and was last sent, and whether it is pending or closed;
• hashed identifiers derived from your network address and email, used to limit repeated submissions.

We use request details to review interest in Radcliffe and respond about onboarding. We use request and bot-check details to keep the website working and stop abuse. Our lawful basis for these uses is legitimate interests: answering people who ask for access and keeping the service safe.

We do not sell personal data or use it for advertising. A person reviews access requests; the form does not make an automated admission decision. You can object to processing based on legitimate interests.

Netlify processes the form, Neon stores the request, and Cloudflare Turnstile checks for abuse. If enabled, Sentry receives scrubbed error reports. Our subprocessors page gives the details.

Only our authorised team reviews the saved requests, through the database provider's protected console. Requests are not shared with other applicants or company workspaces. We may disclose data if the law requires it.

A daily cleanup deletes records after these periods. Repeating a request updates its last-submitted time; it does not create an account.

Neon stores request details in the database region selected for this website. Netlify and Cloudflare operate global services, so information may be processed outside your country, including in the United States.

Where personal data is transferred outside the UK or EEA, the applicable provider data-processing terms include the transfer safeguards required for that processing.

Depending on the law that applies, you can ask to access, correct or delete your data, restrict or object to its use, and receive a portable copy where that right applies. You can complain to a data protection regulator.

Public contact details are not currently published. If our team has contacted you about your request, you can reply to that correspondence about your data.

We normally respond within one month. If a request is complex and more time is allowed, we explain the extension. There is no charge for ordinary requests.

You can complain to the Information Commissioner's Office (ICO) at ico.org.uk. If you live or work in the EU, you can also complain to the data protection authority in your country.

The date above changes when this policy is updated. Before onboarding or new uses of personal data begin, we will update this notice to explain them.