Terms of use

These terms apply to companies in Radcliffe's early access, to the people they admit, and to anyone who uses this website.

“We” and “us” mean Radcliffe. “Your company” means the company whose workspace you use.

We are collecting early-access requests before onboarding opens. Sending the form records your interest; it does not promise a place or an onboarding date.

Radcliffe is still being built. We may add, change or remove features, and the service may sometimes be slow or down. We tell your company first about any change that affects how it works with us.

Any fees are agreed with your company in writing before they apply.

Only people your company admits can get in. Your company's owners decide who is admitted and what each person may see, and are responsible for those choices.

Keep your sign-in links and devices safe, and do not share your account. If you think someone has got into your account, tell your company's workspace owner at once.

Your company's files, chats and answers belong to your company. We use them only to run the service for your company, as our privacy policy and our agreement with your company set out. We do not use them to train models.

Your company must have the right to add each file it adds, and to let us process it.

Radcliffe only reads your company's connected tools. It never writes, moves or deletes anything in them.

Radcliffe writes answers with AI, from your company's sources. An answer can still be wrong or out of date. Check the footnotes before you rely on it, and do not treat it as legal, financial, medical or other professional advice.

A ticket reply waits for a person to approve it, unless your company's owner allows sending without a person for topics they choose. Your company is responsible for what it sends.

Follow our acceptable use rules. If someone breaks them, we may pause their access, or your company's, and we will tell your company why.

Radcliffe, its software and this website belong to us. You may use them only as these terms allow.

Your company can end early access at any time by writing to us. We can end it by telling your company in writing. We give notice first, unless there is a serious breach of these terms or a risk to security.

When early access ends, your company can ask for an export of its records. Then we delete its workspace, and deleted data leaves our backups as our privacy policy sets out.

We provide early access as it is, while we are still building it, and we do not promise it will meet every need.

As far as the law allows, we are not responsible for indirect loss, such as lost profit, that comes from using Radcliffe.

Nothing in these terms limits a responsibility that the law does not allow to be limited.

When these terms change, the date at the top changes too, and we tell your company by email before the change applies.